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CUSTOMER SERVICE

At Naturalim, we prioritize your satisfaction and are here to assist with all your beauty and skincare needs. Our representatives and beauty advisors are dedicated to providing top-tier support to ensure you have the best experience.

CONTACT OUR TEAM

MON-FRI: 8am - 9pm 

SAT-SUN: 8am - 9pm 

E-MAIL

support@naturalimllc.com

CHAT WITH US​

Available every day 24h. Connect instantly with a representative for assistance.

MON-SUN

FREQUENTLY ASKED QUESTIONS

  • Are your products cruelty-free?
    Yes, all Naturalim products are 100% cruelty-free and dermatologically tested.
  • How long does shipping take?
    Standard shipping takes 5–7 business days, while express shipping delivers in 2–3 business days.
  • Can I cancel or modify my order?
    If your order hasn’t shipped yet, you can contact customer service to cancel or modify it.
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