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TERMS & CONDITIONS

CUSTOMER CARE

At Naturalim LLC, customer satisfaction is our priority. Our Customer Care team is here to assist with any inquiries regarding our products or services. Below are key aspects of our Customer Care policy:

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  1. Support Channels: Contact us via email, phone, or our website for assistance with orders, returns, or general inquiries.

  2. Response Time: Our team aims to respond to all queries within 24-48 hours.

  3. Returns and Refunds: We accept returns within 30 days of purchase for unused and unopened items. Refunds will be processed upon receipt and inspection.

 

Feel free to reach out for assistance or feedback. We are here to ensure your shopping experience is seamless and enjoyable.

PRIVACY & SAFETY

Your privacy and safety are critical to us. Here’s how we protect your information:

  1. Data Collection: We only collect essential personal information (e.g., name, email, payment details) to process your order and enhance your experience.

  2. Data Security: We use secure third-party payment gateways like PayPal and industry-standard encryption to safeguard your data.

  3. Contact Policy: Customers will be contacted only for order confirmation, shipping updates, or to address specific inquiries.

 

We are committed to keeping your personal information confidential and secure, ensuring your trust in every transaction.

WHOLESALE INQUIRIES

Interested in retailing Naturalim LLC products? We welcome partnerships and wholesale opportunities to expand our reach.

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  1. Eligibility: Retailers or businesses with valid licenses are welcome to inquire.

  2. Order Minimums: Wholesale orders must meet minimum quantity requirements, which will be shared upon inquiry.

  3. Contact Information: Email us at contact@naturalimllc.com for detailed pricing, catalog, and shipping policies.

 

Partner with us to bring luxury, eco-conscious skincare to your customers and grow your business.

PAYMENT METHODS

PAYMENT METHODS

  • We accept the following payment options to ensure secure and convenient transactions:

  • Credit/Debit Cards: Visa, Mastercard, JCB, Discover, and China Union Pay.

  • PayPal: Trusted online payment platform for added security.

  • Offline Payments: Available for select wholesale orders. Contact us for details.

  • Shop confidently, knowing your transactions are safe and efficient.

  • For more information or specific inquiries, please contact us at support@naturalimllc.com or visit our website at www.naturalimllc.com.

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